Privacy Policy
Last updated: August 2026
At Vymiro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or place an order.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number (if provided)
- Payment information (processed securely by our payment providers)
Order Information
- Products purchased
- Order history
- Shipping information
- Delivery status
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Process refunds and returns
- Improve our website and services
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Payment Information
Payments are processed securely through trusted payment providers.
Vymiro does not store your full payment card details.
4. Sharing Your Information
We only share your information when necessary, including with:
- Shipping and delivery partners
- Payment providers
- Website hosting providers
- Fraud prevention services
- Legal authorities when required by law
All service providers are required to protect your information.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Provide a smoother shopping experience
You can disable cookies through your browser settings, although some features of the website may not function correctly.
Please see our Cookie Policy for more information.
6. Data Retention
We keep your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Meet legal and accounting obligations
- Resolve disputes
- Prevent fraud
When your information is no longer required, it will be securely deleted or anonymised.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
Although we take reasonable precautions, no method of online transmission is completely secure.
8. Your Rights
Depending on applicable privacy laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict the processing of your data
- Object to certain processing activities
- Request a copy of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those websites.
We encourage you to read their privacy policies before providing personal information.
10. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, it will be deleted promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
Email
vymera@outlook.com
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM
We aim to respond to all enquiries within 24 business hours.